招聘要求: |
KEY RESPONSIBILITIES:
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Responsibility for operational support for all Systems in China
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Responsibility for new Systems installation, Training, Processes
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Responsibility for supporting business growth in all over China
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Responsibility for supporting headquarters to implement the management of IT function
Roles:
Projects
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Coordinate all China : Infrastructure, and Back office systems
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Identify and follow up on business applications (ERP)
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Identify and implement opportunities for business processes optimization and productivity improvements
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Contribute to Company’s IT strategy and projects
End User Support:
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Support Tianjin/headquarter as needed (new hires, departure, proximity support)
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Manage and monitor the quality of service of the Company Service Desk support and other locations. Provide local support for Business Applications
Infrastructure Management:
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In close relationship with the China teams, provide infrastructure support as needed. Ensure that all systems are up and running all the time
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Coordinate Infrastructure and Software evolutions : migrations, upgrades and training
IS Management:
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Ensure that spending is in line with budgets and escalate accordingly, validate invoices, ensures that new expenses requests follow the defined policies, contribute to budget definition
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Manage relationships with local Service providers and vendors as well as other Entities
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Formal weekly activity / Coordination report to German Team and China team as needed
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Review and follow up weekly service desk tickets and incidents reports
Documentation and training:
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Improve the IS knowledge base as needed, publish intranet documentation
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Organize training sessions on desktop application, business applications, mobility etc.
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Identify and propose options to help users being more productive with their computer environment
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Assist Company BS&IT utives as needed on various projects.
QUALIFICATIONS:
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8+years minimum in increasing responsibilities in IT Management in MNC, manufacturing preferred.
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Business Process Improvement
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Projects and budget management
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Manufacturing business(ERP and or SAP) understanding
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Fluent Business English and Chinese (Mandarin)
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